The website https://www.precisium.si/ and the associated online shop (hereinafter also referred to as the "online shop" or the "website" ) are operated by the Company:
PRECISIUM INT posredniška družba d.o.o.
Savska loka 4
Registration number: 8830045000
Tax number: SI 56613555
E-mail address: firstname.lastname@example.org
online shop/website: https://www.precisium.si/
(hereinafter referred to as "Precisium INT d.o.o." or the "Company" or the "Provider")
The company PRECISIUM INT d.o.o. has been registered with the District Court of Kranj under the filing number 2021/8729 as a limited liability company with a paid-up share capital of EUR 7,500 since 12.03.2021.
The protection of personal data in connection with the Website is regulated in the Notice to individuals under Article 13 of the General Data Protection Regulation (GDPR) regarding the processing of personal data here: https://www.precisium.si/en/privacy, whereby, if any provisions with contradicting meaning exist within these two documents, the provision of the Notice to individuals under Article 13 of the General Data Protection Regulation (GDPR) regarding the processing of personal data shall prevail.
You may need to have certain hardware and software installed to display and use the Website correctly, whereby you are solely responsible for setting-up such hardware or software.
1. GENERAL TERMS AND CONDITIONS OF THE ONLINE SHOP
1.1 General provisions
The Company offers its online web shop through its own website, through which legal entities may place an order for the purchase of the Company's products.
Consequently, only legal entities that have validly registered their user account in accordance with the provisions of this document may make purchases from the online shop.
The Company allows the delivery of goods in the countries of Slovenia and, exceptionally, in countries where the delivery services DHL or UPS are available (as seen at the final step of the purchase).
The valid email address for communication regarding purchases is email@example.com.
1.2 Registering a user account
Purchasing products in the online shop is only possible by registering user account.
To register a user account, you must provide the required information on the login page (i.e. by navigating to the top right icon on the link https://www.precisium.si/) and confirm your registration.
Upon receipt of your details, the Company will contact you by means of an automated email sent to the email address you have entered, confirming the successful completion of your registration. Upon registration, the user will be provided with a valid username and password, which he had entered at the time of registration.
Upon successful registration, the visitor becomes a user of the online shop. By registering a user account, the visitor confirms that he accepts the terms and conditions of the online shop, which will be published on this sub-page at the time of placing the online order.
1.3 Responsibility of the Registered User
By successfully registering for a User Account, each Registered User warrants to the Company;
- that he/she has provided the Company with truthful information when creating the User Account,
- that he/she will use the Online Shop for lawful and proper business purposes,
- not to infringe the copyright or intellectual property rights of the Company or third parties in the use of the online shop and in the execution of the data entry in the fields of the online shop.
Each registered user must protect the password of his/her user account with the care of a good businessman and in such a way as to prevent the username and password from coming into the possession of unauthorised persons.
The registered user may not transfer the password to a third party (i.e. a person outside his/her company) and may not allow third parties to use the online shop for their own business or private purposes.
All damages and all risks directly or indirectly related to the misuse, loss or alienation of the username or password or any part thereof shall be borne by the registered user.
For any misuse, loss or alienation of the username or password attributable to the willful or negligent conduct of the registered user, which has caused damage to the Company, or which has caused damage to a third party who may consequently bring a claim against the Company, the registered user shall be liable to the Company for damages in accordance with the rules of civil law.
1.4 Liability for the conclusion of a contract without proper authorisation
By registering his/her account and at the time of making any purchase, the Registered User warrants to the Company that he/she possesses all the relevant authorisations and rights necessary to validly register a User Account or to validly place a distance contract order on behalf of the legal entity he/she represents.
Should a distance contract order be placed on behalf of a third party without his/her authorisation, such order will only be binding on the unlawfully represented third party if subsequently authorised by him/her.
In the event that the unauthorised third party does not approve the order so placed within the time limit communicated to it by the Company for this purpose, the Company shall be entitled to claim damages from the Registered User (or the legal entity represented by the Registered User) who, as an authorised third party, placed the order via the Online Shop without authorisation, provided that at the time of entering into the contract the Company did not know and had no duty to know that such Registered User did not have the relevant authorisation.
1.5 Ukinitev uporabniškega računa
If you, as a registered user, wish to cancel your user account, you can do so by contacting us at firstname.lastname@example.org.
A request to terminate a User Account must be made by a legal representative, otherwise the Company is not obliged to comply with it. We will notify you of the cancellation by email.
If the Company suspects that a Registered User is committing or attempting to commit commercial fraud, embezzlement, identity fraud or other criminal or illegal conduct through the online shop (or receives a report to this effect from a public institution, banking institution or other qualified institution), the Company may, in its sole discretion, terminate such user's account.
2. ORDERING PRODUCTS FROM THE ONLINE SHOP
2.1 Placing and confirming an order
The Buyer places an order by adding the selected Products to the basket and clicking on the "Place order" button, whereby the distance contract of sale between the Company and the Buyer is only concluded when the Company notifies the Buyer by email that it has accepted the order.
Once the order has been confirmed, the Buyer undertakes to pay the purchase price amount as it appeared at the last step of the purchase process and the Company undertakes to deliver the ordered products to the Buyer.
From the moment of order confirmation, the Buyer may no longer withdraw from the contract, unless otherwise provided in these general terms and conditions (e.g. existence of a material defect) or agreed between the Company and the Buyer by email or other demonstrable means.
The contract of sale shall be constituted by the provisions of these General Terms and Conditions and the first e-mail from the Seller to the Buyer regarding the status of the order, which shall be stored electronically on the Company's server.
2.2 Prices and availability of products
Prices in the online shop are expressed in EUR, unless explicitly stated otherwise. The prices of the products include VAT. The amount of VAT will be shown in the final invoice of the order.
Prices are regular prices of the goods and do not include delivery charges, unless explicitly stated otherwise at the final step of the purchase. Delivery charges are shown at the final order clearance.
Prices and availability of products in the online shop are subject to change without notice.
Despite our efforts to regularly and accurately update our prices and the availability of products, it may happen that the price or availability of a product is incorrect. In this case, or in the event that the price or availability of the product changes during the processing of the order, the Company will either inform the Buyer that it does not accept the order or, in the case of an order that has already been accepted, will inform the Buyer that it is withdrawing from the contract and will refund the Buyer in the amount of the full purchase price.
2.3 Product descriptions
Product descriptions and specifications are available on the subpages of each product.
The Company reserves the right to supplement and/or modify the descriptions of published products at its sole discretion.
2.4 Delivery and collection
Delivery and collection shall be made in accordance with the information available to the Buyer at the final step of the purchase (i.e. whether delivery to the address entered is possible / delivery price / delivery service selected / estimated delivery time).
If you have any concerns or questions regarding the delivery and collection of the goods, we advise you to contact us before placing your order at email@example.com.
In respect of the Goods ordered, the Company will send an invoice to the Buyer electronically to the email address associated with the Buyer's registered user account.
The invoice will contain an inventory of the Products together with the unit price and the price inclusive and exclusive of VAT.
The Buyer is obliged to keep the invoice as it can be used to make claims in accordance with clause 3 of these terms.
The Buyer is obliged to verify the accuracy of the information on the invoices issued by the end of the current month. The Company shall not be obliged to take into account any subsequent complaints concerning the data on the invoice.
2.6 Discounts, other benefits
All general discounts will be indicated in relation to each product on the sub-page where the product description is located or at the final step of the purchase.
Buyers are advised to contact us at firstname.lastname@example.org for questions about regular customer benefits.
Discounts linked to a rating class (discount scale) and promotional discounts are generally not cumulative unless otherwise agreed between the Company or the individual Buyer.
Promotional codes, discounts and other benefits, if any, cannot be exchanged for cash or any other form of benefit with the Company.
2.7 Payment Methods
Purchases on the Online Shop may be made by using the following methods, which are available for the Buyer for selection at the final step of the purchase process:
- payment by credit card as indicated at the final step of the purchase process,
- by prepayment (payment is made via UPN/SEPA to the details that are disclosed via email when selecting this option),
- on collection via a "manually" completed UPN/SEPA order.
The amount must be paid to the company's bank account. The order ID number must be entered as reference. The order will not be dispatched until the Company has recorded the payment in its bank account. If payment is not received by the Company within 3 days, the order will be automatically cancelled.
The Company reserves the right to refuse cash on delivery and to propose other possible payment methods when ordering a large quantity of products or when ordering a product with a value of more than EUR 100 even if the Buyer has already placed the order.
Any costs associated with the choice of a particular payment method are indicated at the final step of the purchase.
Upon receipt of payment and based on the chosen payment method, the Company will hand over the order to its delivery partners as soon as possible.
In cases where the Buyer is offered the option of "payment on delivery", the Company will contact the Buyer at the e-mail address entered (or, exceptionally, via the telephone number entered) to coordinate with the Buyer the place and time of collection and to inform the Buyer whether the purchase price can be paid in cash, by card payment or by use of a UPN form.
In the event that the Buyer is offered the option of payment on delivery, which will be made apparent and available for the Buyer to select at the relevant step of the purchase process, the Company reserves the right to make claims against the Buyer in respect of any damage suffered by the Company in connection therewith and to which the Company is entitled under civil law in the event of a non-acceptance of a parcel (or multiple non-acceptance of a parcel in relation to the same Buyer) which is not accepted by the Buyer.
3. WITHDRAWAL FROM THE CONTRACT AND ENFORCEMENT OF CLAIMS FOR MATERIAL DEFECTS
The Buyer may assert any claims against the Company in relation to the purchased products which are attributable to legal persons in accordance with the provisions of the Code of Obligations (Official Journal of the Republic of Slovenia, No 97/07 - Official consolidated text, 64/16 - Decree of the European Parliament and of the Council and 20/18 - OROZ631) or its subsequent revisions (hereinafter: "Code of Obligations" or "civil law").
The Buyer may assert claims via the e-mail address email@example.com.
The time limit for asserting a claim (unless a longer time limit is prescribed by a mandatory article of the Code of Obligations) is 3 working days from the delivery of the product. After this time, the claim is no longer possible, unless the product is subject to a valid warranty and the warranty period has not yet expired.
The Company will inform the Buyer of its handling and the progress of the claim and of its decision regarding the claim at the email address associated with the Buyer's registered account.
3.1 Non-delivery of products
If the delivery service fails to deliver the ordered products to the Buyer, the Buyer shall be required to immediately notify the Company by sending the Company a notification or request to firstname.lastname@example.org.
3.2 Delivery of defective products (material defect)
The provisions of the terms or the applicable Code of Obligations and any other relevant legislation governing legal relations between companies shall always apply in respect of claims relating to the products ordered and delivered.
The Buyer shall notify the Company of the delivery of defective products by means of a notification or request via the e-mail address email@example.com.
The Buyer may exercise its rights under the material defect if it notifies the Company of the defect within 3 days of taking delivery of the product.
Insignificant errors shall not be considered.
If it is proven that the Company has delivered a defective product to the Buyer, the Company shall replace the product at its own expense. The Buyer shall return the defective Product to the Company in undamaged condition and in unchanged quantity, unless the Product is destroyed, damaged, lost or reduced in quantity without any fault on the part of the Buyer. If the Buyer returns a damaged product, the Buyer shall not be entitled to a replacement.
The Buyer shall not use the allegedly defective products, otherwise the Buyer shall forfeit his rights under civil law. The Buyer may only inspect and test the Products upon receipt to the extent appropriate and necessary to determine their actual condition. Testing of the Products other than in accordance with the foregoing shall be deemed to be use of the Products, which shall mean that the Buyer shall forfeit his rights under civil law.
The Company reserves the right to withdraw (in whole or in part) from the fulfillment and delivery of an order in the following cases:
- if the ordered goods are no longer in stock,
- if it becomes aware of an increased payment risk on the part of the Buyer, in particular if the Buyer's debit card could not be charged or the purchase price had not been paid when due,
- if the order does not contain all the information necessary to complete the order,
- if there is a material mistake on the part of the seller (Art.46 of the Code of Obligations). A material mistake is a mistake relating to the essential characteristics of the subject-matter, to the person with whom the contract is concluded, where the contract is concluded in respect of that person, or in relation to circumstances which, according to the business usages or the intention of the parties, are considered to be decisive, because otherwise the party in error would not have concluded a contract with such content. This includes manifest errors of price,
- where the Company has been notified by a competent public authority or a payment service provider or payment method provider of the misuse of a bank card or of any other misuse or the existence of a criminal offence,
- if it is apparent from past relations between the Company and the Buyer that the Buyer will abuse its warranty or other rights,
- the commencement or existence of bankruptcy or other liquidation proceedings against the Buyer which may make payment difficult;
In all such and similar cases, the Buyer will be informed immediately by e-mail of any withdrawal from the contract (or order cancellation) by the Company.
3.3 Refund of payment
Refunds of payments will be made as soon as possible and at the latest within 30 days of the claim or complaint being approved by the Company. Refunds cannot be made in cash.
The Company will provide the Buyer with a warranty certificate and instructions for the assembly and/or use of the Products in addition to the invoice when purchasing Products for which a guarantee of faultless operation is mandatory or for which a voluntary guarantee is provided by the Product manufacturer. In such cases, the Company will provide free of charge rectification of defects in the goods during the warranty period and, at the latest, within 45 days if the products do not function perfectly or do not have the characteristics indicated in the warranty card or the advertising message.
The warranty terms and conditions set out on the warranty card accompanying the product under warranty shall apply to the warranty. The warranty may be invoked by the Buyer by means of the warranty card, the invoice and other documents indicated on the invoice.
Goods in respect of which the manufacturer is obliged to offer a guarantee of fault-free operation do not normally include general-purpose rechargeable battery packs, light bulbs, fuses, electronic components and other consumables.
The right to a refund of the purchase price in the event of the warranty being invoked is governed by the provisions of the Consumer Protection Act that is applicable and in force at the time.
4. COPYRIGHT AND INTELLECTUAL PROPERTY OWNERSHIP
The associated software and contents of the Website, including all texts, graphics, logos, buttons, images, audio recordings, videos and computer software, are the exclusive property of the Website Provider or his partners/contractors.
All databases (including their selection, organization and composition) that can be accessed on this Website are also protected by copyrights.
Any unauthorized reproduction, modification, distribution, transmission, republication, display, or execution of the software or the content on the Website is strictly prohibited.
5. OTHER PROVISIONS
5.1 Responsibility for the accuracy of the data and the accuracy and reliability of the information on the Website
All information and data on this Website are for informational purposes only and are not intended to establish binding legal relationships or to be considered as allowing the ability to enter into such legal relationships, except where expressly provided.
The Provider does not guarantee the accuracy of the information published on this Website, nor does he guarantee that all products and services are available in all countries under the same conditions.
5.2 Responsibility for the actions and information of third parties
The Provider does not manage and is not responsible for the information provided to him by third parties and the links and/or information that is accessible to the visitor through this Website.
5.3 Responsibility for changes, suspension and discontinuation of the Website
The Provider strives to provide continuous, uninterrupted and secure access to this Website, but this can be hindered by a number of factors that are not under the Provider's control. As a result, the provider is not liable to the visitors of the Website in connection with the delayed operation of the Website, its modification or termination.
5.4 Permitted use
This Website may not be used for any purposes other than for the following private and non-commercial purposes: (i) viewing this website; (ii) interacting with the buttons, contact forms and other aspects of the Website in order to carry out a purchase, (iii) sharing and posting a link to the Website
The use of automated systems or software to extract data from the Website for commercial purposes, (“screen scraping”) is strictly prohibited.
5.5 Validity and modification of these terms
These terms had been published or last amended on the 4th of November, 2023.
PRECISIUM INT posredniška družba d.o.o.